Commissioner of Police (COP) Mrs Maame Yaa Tiwaa Addo-Danquah, on Friday cautioned Police Investigators against worsening the conditions of clients who approach them for assistance.COP Addo-Danquah who is the Director General of the Criminal Investigative Department (CID) of the Ghana Police Service explained that members of the public, who were their clients usually come to them already frustrated and they should not worsen matters by mishandling them.
She said nobody would go to a police station without a problem, therefore they must be handled with tact.
COP Addo-Danquah gave the advised at the closing session of a two-week training held at the Detective Training Academy (DTA) in Accra for the first batch of criminal investigation lower level course for 82 CID station officers selected from across the country.
She said how clients would be received and given the best of service would boost the public’s confidence in the security services operations especially our interaction with the public.
The CID Director General urged the officers and men to help reduce the fear of crime in society as they remain committed not only to themselves but also to their institution and communities.
“Ghanaians have a high expectation of the police and the way personnel interact and give them feedback would assure them of that,” she said.
She therefore charged them to let the communities within which they serve feel and see the change in them as a result of the training.
COP Addo-Danquah said the police administration was committed to upgrading the knowledge and skills of personnel to improve upon their performance.
“This is an indication that the administration is ready to ensure that policy initiatives, would be address specific policing needs and challenges of the country are implemented to the latter to achieve the transformation that we all desire in the Police Service,” she added.
COP Addo-Danquah said the training was to equip investigators to address the increasing and sophisticated nature of crime due to technology.
She said criminal investigations and prosecutions required gathering evidence, thus, they needed to follow certain rules and procedures to get quality evidence that would secure them conviction to serve as a deterrent.
The CID boss said the training had come at the time when police had made strides in its commitment to improve innovation and technology in handling crime and its related issues, adding that the course would enhance station officers’ work by guiding their subordinates to collect the evidence that would link perpetrators to crimes.
Chief Superintendent Mr Benjamin Affisah, Commandant of DTA congratulated the participants for their hard-work during the session and was certain that the training had re-awakened and put them in a better position to perform their supervisory roles effectively.
Inspector Peter Wetty Otabil a participant in a valedictory message commended the CID and Ghana Police Service for the offer to help upgrade the skills of personnel.
Chief Inspector Elsie Twumasi-Ankrah who was the course prefect pledged that the knowledge acquired would be put into good use.
Participants were taken through customer care, human rights and investigations, docket building, cybercrimes, frontline supervision development, ethics and integrity, among others.
Certificates were awarded to all participants.
Also, in attendance were the Assistant Commissioner of Police (ACP) George Tweneboah, Deputy Director General of CID, ACP Mr Joseph Oklu Gyamera, Deputy Director of CID, including other dignitaries.
Participants donated an air-conditioner to the DTA to help replace the one of obsolete ones.