Vacancy: CUSTOMER CARE EXECUTIVES


CompanyAfro Communic
LocationMankessim and
Job TypeFull-time
Working Experience2 years
Education LevelBachelor̵
Application DeadlineOct 03, 2018
IndustryTelecommunica - Retail / Whol
Salary Range700
Company Profile

Distribution and Sales

Job Description

Core responsibility is to work closely with Shop Manager to ensure uniformity of AirtelTigo Retail CEX guidelines

  • Participate in all trainings and personal development exercises
  • Engage in all team briefing and coaching programs to enhance service delivery in the shop
  • Ensure healthy acquisitions and compliance on activations.
  • Responsible for driving enhanced customer experience in the shop
  • Enforce adherence to all customer service procedures and processes.
  • Ensuring that all customers queries and complaints are resolved as per SLA's.

Required Skills or Experience

  • Excellent knowledge in retail operations
  • Excellent analytical and problem solving skills
  • 2-3 years of experience in retail operations
  • Bachelor's degree/ HND from a recognized instituition.
  • Excellent communication skills, friendly ,polite and hardworking.
  • Applicants should be residents of Mankessim and Swedru and its environs.

How to Apply

Click Here