E-romance scams are common, but victims find little help

MINNEAPOLIS Jody Buell thought she was falling in love, but she fell for someone who didn't exist. The Burnsville, Minn., woman didn't catch on to the scam until she had spent more than $10,000 on her online admirer.

Instead of sinking into despair, however, Buell decided to get even. For the past two years, she has been helping other fraud victims get advice, support and fellowship from an online group called romance scams.org. Since the Yahoo group was founded in 2005, it has helped more than 50,000 people from around the world.

"It's basically a war," said site founder Barb Sluppick, a scam victim who lives in Missouri. "They're battling us for our money. We're fighting back, but we're fighting on our own because the government doesn't seem to want to get involved in this." Government officials say the biggest hurdle is that the vast majority of suspects are located outside their jurisdiction, usually in other countries. The epicenter of the scams appears to be West Africa, particularly Nigeria, where young men reportedly work through the night in Internet cafes perpetrating dozens of frauds.

"I've had scam victims from around the country getting ahold of us because they can't find anybody to pick up their case," said Jim Arlt, interim director of the Minnesota Department of Public Safety's alcohol and gambling enforcement unit. "I am astounded at really the lack of coordinated effort in this area." In the past year, the FBI has received more than 4,000 complaints about dating-site fraud, but the agency has no estimate on the financial impact, FBI spokeswoman Jenny Shearer said. In some cases, the losses are devastating. An Arizona man who contacted romance scams .org said he was taken for $1million, and in August, a New York man shot himself after losing $50,000 to an online scammer.

When Buell first joined the group, Sluppick had to moderate her comments because she was still so angry. Now Sluppick considers Buell her second-in-command. Looking back, Buell said she can't believe she missed the warning signs. She said she decided to tell her story publicly for the first time because she counsels others to feel no shame for being the victims of crime.

"Who in this world does not want or need to be loved?" said Buell, a longtime insurance broker.

In 2008, the dating site eHarmony.com matched Buell, 53, with Claude Eichmann, who described himself as a Maryland businessman with an international mining company.

Their friendship blossomed by e-mail, instant messaging and phone conversations. Paul Breton, a spokesman for eHarmony, said he can't disclose the methods his company uses to weed out crooks. But he noted the site also instructs users to protect themselves by recognizing the signs of a fraud - someone who wants to move too quickly, who draws you into a sudden personal crisis, who has a complicated story, who asks for money.

Buell's friendship with "Eichmann" played out over 3-1/2 months. His photo showed a smartly dressed man with unruly black hair. After a number of weeks they exchanged phone numbers, and while Buell was initially put off by his accent, he reminded her that he had grown up all over the world.

"Every time I would raise a doubt or a question, he would have a plausible answer," she said.

The two planned to meet, but first he had to travel to the West African nation of Ghana to open an office. Then troubles began. His office equipment supplier fell through. Could you send money? he asked. Buell refused, but he persuaded her to buy $10,000 worth of computers and phones and spend another $1,300 to ship it to Ghana.

Buell even included a pair of Timberland boots he coveted, plus a lock of her hair.

Then "Eichmann" became ill and asked her to pay for his malaria medicine. Buell implored him to contact the U.S. Consulate, but he resisted the idea, so she went to the embassy website herself. On the home page, she noticed a link to "romance scams."

"I clicked on it," Buell said. "It was like ice went through all my veins. Everything that happened to me was listed on that website. My dream person turned into a nightmare in 15 seconds."

Buell reported the crime to IC3, the federal Internet crime clearinghouse, but she doesn't expect any follow-up.

After Buell's sad encounter, an old boyfriend invited her to go on a bike ride. On the trip, he popped the question. Now she's happily married, but she's not forgetting what happened to her.