The department linked the setback to a technical hitch
The Controller and Accountant-General’s Department (CAGD) has stated that two key categories of allowances expected to be paid in November 2025 were not processed as planned.
The department attributed the setback to a “technical hitch” that occurred during the final stage of payroll processing, prompting an immediate halt to the allowance payments.
In a statement dated November 25, 2025, and signed by Cephas Dosco, Head of Public Relations, CAGD explained that suspending the allowances was necessary to avoid holding up November 2025 salaries for government employees.
CAGD to collaborate with OSP to prosecute payroll irregularities
The department emphasised that its priority was to ensure that the main salaries, especially for staff paid under the Government of Ghana payroll, were released without disruption.
The Controller and Accountant-General’s Department assured workers, particularly those in the education sector who make up a large share of the affected group, that the challenge is being resolved.
The statement further indicated that the delayed allowances will now be rolled into the December 2025 salaries and disbursed on December 18, 2025.
“The Controller and Accountant-General’s Department wishes to inform all stakeholders, especially our colleagues in the education sector, that two categories of allowances scheduled for November 2025 could not be processed due to a technical hitch during the final payroll run.
“To prevent any further delay in November salary payments, processing of these allowances was paused. The issue is being resolved, and the outstanding allowances will be paid alongside the December 2025 salaries on 18th December 2025,” the statement said.
Meanwhile, watch as Global Data Protection expert Patricia Poku outlines key projects she is leading:
AK/BAI