Customer satisfaction, professionalism must be our hallmark- Players in hospitality industry told

The General Manager of Adinkra City Projects, Mr. Eric Asheley has underscored the need for business owners in the hospitality and food industry to employ professional working methods to ensure customer satisfaction.

The hospitality industry he said, is one that relies entirely on customers’ being happy hence the need for practitioners to be guided by that principle in providing luxurious services but at an affordable rate.

The industry he added concentrate heavily on providing an excellent level of service for customers and in doing so, it must employ highly and professionally trained staff to give the customer the satisfaction they want.

Adinkra City, is an edifice par excellence, sprawled on a 20 acre piece of land off the Kasoa/Bawjiase stretch, near Awutu Bawjiase in the Central region of Ghana.

It is the brainchild of an astute business executive and engineer, who after many years of serious planning, designed the city complex, to comprise of a first class service station, under the colors of shell Ghana, a guest house, a restaurant and bar, conference hall and travel and tours desk.

Business players he stressed must ensure comfort and safety of customers of tourists.

He said improving your own service skills and that of the staff can help improve upon the business.

You have to also read the customers and give them the best of services they require, he added.