Dalex Finance rolls-out package to boost SMEs

Dalex Finance, a non-bank financial institution, has rolled out a financial package to boost the business operations of Small and Medium Enterprises (SMEs) with loan incentives from a minimum of GH¢ 500 to a maximum of GH¢ 10, 000.

Mr Kenneth Kwamina Thompson, Chief Executive Officer of Dalex Finance, told the Ghana News Agency in an interview that SMEs needed strong financial support to survive. “We cannot operate the financial sector in the same old way, especially conditions and terms for granting loans. This must not be across board…that is the main reason why Dalex has roll-out SMEs loan package”.

He said Dalex would deal more carefully with the clients, provide the best advice for loans, be honest to them in terms of loan deductions, always available to service their needs, show respect, win their trust and learn to keep secrets of clients.

He said in view of the new direction towards masterly client service adopted by Dalex, it had trained professionals who would now be able to relate much friendly and as confidants to their clients, while providing them fast and convenient services. “We have an uncompromisingly customer-focused working environment that is supportive, friendly and team-oriented,” Mr Thomspon stated.

Mr Thompson said the nightmares of business executives in terms of repayment of loans are over; “financial decisions should not be taken in an environment of fear and intimidation but through a thorough process with flexible repayment mechanism”.

He said so far Dalex had equipped 750 sales executives in modern marketing and financial communication who are ready to serve the needs of the business community as well as workers to understand financial transactions.

“We are fully committed to providing the best quality financial services at a superior value. We have done a great deal over the years to implement and achieve our vision and maintain top quality web services that are in demand,” Mr Thompson said.

Dalex Finance was established in 2006 with offices in Accra, Takoradi, Kumasi, Tamale, Ho, Sunyani, Koforidua, Akatsi and Bolgatanga and offers fixed income loans, business loans and fleet management services. Recently, Dalex was adjudged the 16th most prestigious company in the Ghana Club 100.