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ECG to carry out special exercise to demand payment of outstanding bills

ECG Meter ECG MeterECG MeterECG Meter ECG MeterMetering Customers found guilty of not paying their electricity bills will be billed instantly

Tue, 5 Sep 2023 Source:

The Electricity Company of Ghana (ECG) has announced its planned exercise to demand payment of outstanding bills from its customers.

Dubbed Operation Zero, the electricity distribution company said its staff would visit all households to capture consumers not in their database and bill them instantly.

ECG noted that it would be assisted by security agencies to apprehend and prosecute customers who attempt to interfere with the exercise.

In a released sighted by GhanaWeb Business, ECG said, “Operation Zero will deploy ECG staff to customers' premises to demand payment of outstanding bills. Staff will also take the opportunity to visit all households to capture consumers who are not in our database and bill them instantly via ECG digital customer platform.”

“During the special exercise, ECG will grant a moratorium to all who are consuming electricity without paying for it, to allow them to visit their respective ECG offices for immediate regularization of their supply,” it added.

The power distribution company further indicated that the Public Utilities Regulatory Commission’s LI(2413) gives them access to consumer installations.

It therefore entreated customers to cope with them and desist from any interferences.


Read ECG’s press statement below;

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