GCAA said it will continue to ensure that passengers are not harassed
The Ghana Civil Aviation Authority (GCAA) has set up a task force to investigate allegations of coercion and extortion by uniformed personnel working at the Kotoka International Airport (KIA).
According to the GCAA, such practices are “highly unprofessional, unethical and unacceptable.”
The Authority in a statement has said it has requested the Ghana Airports Company (GACL) Ltd to put measures in place to curb such practices.
The Authority has also advised the public not to give in to pleas, coercion or extortion of money by any personnel operating at the KIA and should report such conduct to the consumer complaints unit within the GCAA at consumer@gcaa.com.gh or 233 (0) 302 773927 / 0261700687.
GCAA said it will continue to ensure that passengers are not harassed and will sanction any person or group of persons found to engage in acts at the airports that tarnishes the image of the country.
