HFC Bank steps up Electronic Banking

Accra, June 15, GNA - HFC Bank (GH) Limited is zealously positioning itself to leverage on its electronic platform to provide customers with good and reliable quality services that meet their demands. Speaking in an interview with the GNA on e-banking services offered by the bank, Mr Joseph Acquah, Head of e-banking department of HFC Bank, urged customers to make use of the services to transform their banking experience not only for convenience but also to save time.

Mr Acquah enumerated some of the electronic services offered by the Bank as Fast Pay, a school payment platform, Fast Cash, Fast Net and Fast Alert. The Fast Pay service, he explained, allows students of universities, which are hooked to the platform, to pay their fees through the Bank. Once the payment is made it is immediately reflect in the accounts of the school. Mr Acquah said this service to a large extent had prevented fraud in the schools and presented a great opportunity to parents, since they now have the convenience of paying monies on behalf of their wards from any HFC branch across the country.

So far Kwame Nkrumah University of Science and Technology, Regent University and All Nations University have signed on to the school payment platform.

Meanwhile the Bank is in touch with other institutions to avail themselves of the service.

With the Fast Cash service, clients are permitted the use of Automated Teller Machines (ATMs), to check their balance, transfer monies, make request for cheque books and to buy mobile top ups, Mr Acquah said. He said customers nonetheless are able to block their ATM cards via their mobile phones in cases of theft or misplacement, to prevent unauthorized persons from accessing their accounts.

The Fast Text and Fast Alert services provide information by e-mail or phone to alert clients of any transactions on their accounts. Mr Acquah emphasised the speed with which the Fast Text and Fast Alert services are carried through, saying delivery is done in real time and is therefore a very important service.