'Innovative banking is the future'

The Managing Director of Guaranty Trust Bank (GT Bank), Mr. Lekan Sanusi, says banks must strive hard to be innovative as without this they risk going out of business.

“Without innovation you can’t continue to remain as a business in the minds of the customers. Customers must be able to know that there’s always something new that will come out of their banks,” Mr. Sanusi said.

Mr. Sanusi, whose GT Bank won the Best Bank-IT and Electronic Banking and Best Bank-Product Innovation at the 2012 Ghana Banking Awards, said this when a team from the Business and Financial Times (B&FT) called on him.

He said the year 2014 will be very instrumental for the bank, having lined-up at least four key innovative banking products which, he added, will be groundbreaking in the banking industry.

Mr. Sanusi added that apart from GT Bank’s continuous innovative drive, the bank is also rejuvenating its human resources to continue being at the forefront of delivering convenience to the doorstep of its customers.

The visit by the B&FT team, which was led by its CEO Mrs. Edith Dankwa, was to afford the two entities a platform to discuss ways they can enhance their strong business relationship.

Mrs. Dankwa said the relationship enjoyed by the two outfits is one that’s mutually beneficial to the parties involved. She lauded the operations of the bank, which she said has also been a key partner in the paper’s sustained growth.

Other members who joined the CEO on her visit were William Selassy Adjadogo, Editor, and Raymond Ahiadorme, Business Development Manager.

GT Bank (Ghana), which commenced its operations in 2006, won the Bank of the Year for two consecutive years in 2009 and 2010.

The bank is a subsidiary of Guaranty Trust Bank Plc, one of the foremost banks in Nigeria with a Triple “A” rating -- the first indigenously owned sub-Saharan bank to be quoted on the London Stock Exchange.