Jospong Group rewards staff for customer service excellence

The Jospong and Zoomlion Group of Companies on Saturday October 1, 2016 rewarded six staff for upholding customer service excellence.

The awards form part of the vision of the company to promote customer service excellence at all its subsidiaries.

The maiden “Service Excellence Awards” is also aimed at encouraging the over 100,000 employees of the Group at its 30 plus subsidiaries to pursue global- standard work ethic.

Overall winner on the night, the Marketing Officer at Omnibank, Emma Briant, won GHC30,000 and a fully-paid trip to a destination of her choice.

Delivering a key note address at the event, General Manager of Zenith Bank Ghana, Henry Oroh, said the maiden award was a huge step in repositioning the company as a force to be reckoned with in customer service in the country.

“Zenith Bank has provided strategic support to this vision by providing a team to facilitate the training programmes aimed at equipping staff with the requisite knowledge and skills to establish their roles as customer service ambassadors,” he said.

The bank also played a key role in the selection of the winners for the night, he revealed.

He urged other companies to emulate the customer-service focus of the Jospong and Zoomlion Group of Companies, noting that no matter how big or small a company is customer service is key for success.