NIB opens branch at Kumasi City Mall

THE National Investment Bank (NIB) has opened a branch at the Kumasi City Mall. The Kumasi City Mall branch is the 7th NIB Branch in the Ashanti Region and the 48th branch nationwide.

The opening of the Kumasi City Mall branch comes a week after the Makola Branch was opened in Accra.

During the brief opening ceremony, the MD/CEO of NIB, Mr. John Kweku Asamoah, reiterated his call on staff to make excellent customer service delivery their top priority.

He stated that excellent service delivery is a prerequisite for successful business in the highly competitive banking industry.

He further urged staff to endeavour to understand the socio-cultural beliefs of customers, as this was critical to delivering excellent customer satisfaction. He disclosed that NIB would open two additional branches in the Ashanti Region before the close of the year.

He added that NIB is poised to bring banking to the doorstep of customers hence the drive to open more branches nationwide and urged customers to patronise the products and services the bank.