The Standards Organisation of Nigeria (SON) has granted International Standards Organisation (ISO) 9001:2008 Certification to Pan African ICT Devices manufacturer, Rlg Communications Nigeria Ltd, a subsidiary of Rlg Communications Global, becoming the first indigenous OEM in Africa under the ICT sector to achieve this.
The issuance of the NIS ISO 9001:2008 NO. 0000389 by the Nigerian authorities' follows rigorous assessment carried out by the Standards Organisation of Nigeria (SON) after an application by Rlg Communications Nigeria Ltd to have its Quality Management Systems (QMS) audited and certified in compliance with international standards and best practices.
ISO 9000 is a generic quality management system standards. It represents a series of standards. Only ISO 9001 is a certification standard in the series.
Its success is exceptional and unparalleled, having crisscrossed the globe, attracting disciples and penetrating markets, industries, and professions that no one could have anticipated. The requirements for QMS are the same, be it USA, UK, Japan, China, India or elsewhere and it is a good architecture of quality management system.
The International Standard ISO 9001: 2008 (latest version in ISO 9000 series) was officially published on 15-November-2008.
"What this means is that our products and training services meet international standards, capable of competing with similar brands globally. This then affords us the opportunity to bid for international contracts", says Tosin Ilesanmi, the company's Head of Business to Government (B2G) in West & Central Africa.
The latest certification makes company's services such as sales and repair of laptops; phones, accessories and training in applied ICT of Rlg Communications Nigeria Ltd conformed to the requirements of NIS ISO 9001:2008 standard and is consequently certified for the next 3 years, according to a communication signed by Dr. Joseph I. Odumodu, Director-General of the Standards Organisation of Nigeria dated June 6, 2014.
" I have the pleasure to inform you that the Quality Management System of Rlg Communications Nigeria Limited covering sales and after sales and repair of laptops, phones, accessories and training in Applied ICT is hereby adjudged by the Standards Organisation of Nigeria to conform to the requirements of NIS ISO 9001:2008 and is consequently certified", the letter said.
An obviously elated Global Head of Rlg, Alex Lu said the ISO 9001:2008 allows one to become a more consistent competitor in a marketplace, and that is exciting and challenging.
"But because better quality management helps one to meet customer needs, this certification will mean improving operational performance to cut errors and increase profits while ensuring that we win more high value customers with better customer service and broaden business opportunities by demonstrating compliance", he said.
Not many technology firms have their services certified by the global standard body, ISO. The certification for Rlg, a company which originated from Ghana is therefore a major boost towards its quest to lead pan technological advancement across the continent.
?Rlg manufacture devices such as mobile phones, laptops, desktops and other accessories and has won many international awards for innovation, job creation and CSR.
It currently operates in a number of countries including Ghana, Nigeria, Kenya, the Gambia, China, and Dubai where its Global Offices are located.
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