Tata Africa Holdings (Ghana) Limited, part of India`s biggest conglomerate TATA, (mainly dealing in automobile products in Ghana), demonstrated its unwavering commitment to excellent customer service, by introducing a 24/7 Mobile Service Van as parts of its after-sales service to its cherished and diverse customers in the Greater Accra region in Ghana.
The 24/7 Mobile Service Van is a tailor-made customer service vehicle that attends to urgent mechanical needs of any Tata car within the Greater Accra region. Clients can call 0240119388 or 0244339621 when they need urgent mechanical help with their Tata vehicles. The Mobile Van Service is available 24 hours a day and 7 days a week.
This novelty by Tata, one of the industry’s firsts, is deliberately introduced to serve its teeming customers whose hearts are endeared to the Tata brand, following the successful inauguration of a fully functional state-of-the-art Sales and Service facility in Tema in 2010.
Mr. Vinay Kant Chaturvedi, of Tata Africa Holdings Ghana Limited reiterated that; ‘The introduction of the 24/7 Mobile Service Van for our clients is a clear reaffirmation of our commitment to providing unrivalled service in the automobile market in Ghana and helping to improve the general transport situation in the country. In addition we are becoming increasingly responsible to the growing list of our satisfied customers.’
Starting from Friday, 28th September, 2012, Tata clients in the Greater Accra region have unhindered access to the 24/7 Mobile Service Van for all their brands of Tata vehicles.
Tata Africa Holdings began its operations in Ghana in 1998, primarily selling different brands of Tata vehicles, spare parts and providing excellent after-sales services. Tata vehicles, ranging from passenger cars with hatch back, station wagon, pick-ups (4x4 & 4x2), mini-truck, heavy -duty tippers, multiple application vehicles to other commercial vehicles, are known for reliability, affordability, robustness, adaptability and suitability and value for money to the African weather and road transportation system.