UMB SpeedApp to provide convenient banking experience for clients - UMB CEO

As part of efforts to improve the banking experience and also ensure that customers have better banking transactions, Universal Merchant Bank (UMB) has introduced a Mobile banking bank; the UMB SpeedApp for its customers nationwide The SpeedApp has unique features designed specifically to meet the needs of customers.

Features including the mobile deposit and fund transfers are designed to improve transactions between UMB and its customers.

Speaking at the launch of the app, Chief Executive officer of the bank, John Awuah, said the initiative will create a flexible platform for their customers to have easy access in their dealings with UMB.

“The rationale behind this (mobile App) is the convenience we want our customers to have a unique experience from their dealings with UMB, this App has been ready since October 2017 but we wanted to sit back to see if we can penetrate through whatever windows that we might have left enclosed. We invited PWC to assist us to undertake ‘penetration test and vulnerability assessment’ all those test have been.”

“So long as you can keep your password to your phone secured then the mobile App is extremely secure, “He added.

The UMB SpeedApp was launched Wednesday February 28 at the bank’s Head Office at Airport City in Accra. The fully-loaded mobile banking application which is available on iOS, Android and Windows mobile devices will give customers an opportunity to discover the many different banking transactions and requests that are available for Android, Apple and Windows device users.

It provides a highly secure platform with a broad range of features compromising products and services the bank, typically, offers in-branch.



Optimized for a seamless, intuitive experience, the UMB SpeedApp allows users to buy airtime, check account balances, monitor transactions, perform cardless cash withdrawals at any UMB ATM, request and track loans, transfer funds instantly to UMB and other domestic accounts, pay bills swiftly via Scan & Pay and more – all from the palm of their hand.