Vodafone reassures customers of data security

Vodafone Ghana has rejected claims that there has been a breach in the privacy rights of its customers as it acts responsibly and transparently in abiding by the laws of the country.

“We will always uphold the rule of law and comply with our legal and regulatory obligations including the Data Protection Act,” a statement from Vodafone Ghana, copied to the Ghana News Agency in Accra on Tuesday stated.

The statement claimed that in March 2020, President Nana Addo Dankwa Akufo-Addo, passed an Executive Instrument (E.I. 63) that mandated the mobile network operators, including Vodafone Ghana to submit subscriber information known as call data records (CDRs) to the National Communications Authority (NCA).

The statement said the requirement formed part of the government’s contact tracing initiative in the ongoing fight against COVID-19.

The statement said all the mobile network operators complied with the E.I 63.

“The Executive Instrument was subsequently challenged by a customer, who filed an application at the High Court for an injunction to stop all mobile network operators from sharing his data with the National Communications Authority (NCA).

“Upon receipt of the injunction application, Vodafone Ghana, immediately stopped the transmission of all subscriber data related to the contact tracing initiative, pending the court’s ruling on the case, scheduled for June 23rd, 2020,” it noted.