We serve our customers with integrity – MCOttley refutes ‘hide and seek’ claims

Management of McOttley Money Lending Limited, a subsidiary of the McOttley Group has responded to allegations of negligence of their customers particularly those whose interest payments are due.

According to them, providing the best business practices for their clients and customers is their topmost priority and as such, they have put in the appropriate systems to ensure utmost satisfaction for all their clients.

A report published by Business Guide Friday March 2 indicated that customers of McOttley Money Lending Limited have expressed anger at management of the organization for what they describe as mistreatment dealings as far as transactions and issues of interest payments are concerned.

According to the report, a number of clients have complained about being ignored by the company when time is due for them to be paid their monies.

One client who pleaded anonymity narrated his mistreatment by McOttley Money Lending Limited.

The victim said he invested GH¢300,000 while his son invested GH¢100,000 in the company.

“They were honouring payments religiously until 2017. On October 23rd when interest payment was due, the company paid GH¢10,000 instead of GH¢20,000. In January this year, they were supposed to have paid GH¢20,000 but they failed to do so.”

He revealed that upon several arrangements with management of McOttley for amicable payment terms, he moved to their offices to collect post-dated cheques as surety for onward payment at the end of March, 2018, but was told that the company does not endorse such a policy.

Another source said, “People have heavy investments in the company but the owners moved the investments into other ventures, thereby rendering the McOttley Money Lending Limited almost ineffective."

“A lot of the money has gone into enjoyment and travels outside the country to collect awards. They don’t care about their customers and I don’t understand why the Securities Exchange Commission (SEC) officials are not monitoring their activities.

A statement released by McOttley Friday however reiterated the company’s commitment to serving customers with the utmost integrity and professionalism. They assured customers of ‘safe business transactions and future returns. The company also urged all clients with complaints to register their concerns at any of their offices.

“McOttley Holdings would to assure the general public of the integrity with which we serve customers and prospective clients. We are committed to ensuring the best business practices to give our clients well deserved returns on their investments.

At Mcottley, your business is safe and future returns are assured. We believe in mutual benefit. All our offices are open for business. Do well to visit our offices for all your business needs. We would like to use this opportunity to thank all loyal clients of McOttley Holdings for their unwavering support.”