Energy Minister issues 7-day ultimatum to ECG over rapid prepaid credit depletion

The Ministry of Energy and Green Transition has officially directed the Electricity Company of Ghana (ECG) to investigate widespread reports that prepaid electricity credits are depleting at an unusually fast rate.

The directive follows a surge in public outcry from consumers across the country who claim their power units are lasting significantly shorter duration than previously experienced under similar usage patterns.

In a statement released via X on February 24, 2026, the Ministry’s spokesperson Richmond Rockson confirmed that the sector minister, Dr John Abdulai Jinapor, is treating the matter as a high-priority concern.

According to the Ministry, the minister has set a strict timeline for the utility provider to identify the root cause of these billing anomalies.

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“The Minister... has taken notice of these complaints and has directed ECG to investigate and provide a report to him within seven days for further action,” Rockson stated.

The formal investigation aims to restore consumer confidence and ensure transparency in the national power billing system.

The rapid depletion of credit has sparked concerns over potential technical glitches, tariff miscalculations, or hidden service charges within the ECG's digital platforms.

The Ministry indicated that the findings of this seven-day probe will dictate the government’s next steps, including possible corrective measures or policy adjustments to protect Ghanaian consumers from unfair billing practices.

The Minister of Energy and Green Transition Hon. Dr. John Abdulai Jinapor has taken notice of these complaints and has directed ECG to investigate and provide a report to him within 7 days for further action. https://t.co/uklyvToNq1

— Richmond Rockson, Esq. (@MrRockson) February 24, 2026