Protect utility installations to ensure seamless service delivery - PURC

The Public Utilities Regulatory Commission (PURC) has called on consumers to take an active role in safeguarding electricity and water installations within their communities to ensure uninterrupted service delivery.

The PURC made the appeal during an educational engagement with congregants of Evangelical Presbyterian Church Dela Cathedral and Immanuel Methodist Church on Sunday, April 12, 2026, in Ho.

The commission cautioned against activities such as farming and bush burning near utility infrastructure, warning that such practices can damage electricity networks and water pipelines.

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According to the PURC, this often results in prolonged service disruptions and financial losses for service providers.

The commission also encouraged consumers to promptly report cases of extortion and other service-related irregularities for swift redress.

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Additionally, the PURC stressed the importance of timely payment of utility bills to help consumers avoid disconnection and ensure the smooth provision of services.

Reaffirming its mandate, the Commission assured the public of its commitment to monitoring service delivery standards while protecting the interests of both consumers and utility providers.

VPO/EB

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