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Vodafone customers angry

Vodafone Call Center

Wed, 19 Jun 2013 Source: Daily Guide

Broadband customers of Vodafone Ghana have expressed indignation at the break in the company’s internet services in some parts of Accra since last Friday without any tangible reasons.

Some customers, who spoke to the paper, said while the situation had rendered workers at most internet cafes and organisations, whose operations mainly depend on the internet idle, losses had been incurred.

They said calls to Vodafone’s offices have not yielded any positive response since the disruption in internet.

An official, who was contacted on the phone on Monday by CITY & BUSINESS GUIDE, could not identify exactly what has caused the break in the company’s broadband services

He said the company was aware of the situation but could not tell when the problem would be fixed.

This has put most customers in a fix as to what is happening to the telecommunications giant’s internet services.

Residents in Accra believe that anytime it rains the broadband services of Vodafone Ghana degenerates.

“It would do a lot of good to Vodafone Ghana if it works on this problem and resolves the issue once and for all,” an irate customer told the paper.

Source: Daily Guide