NHIA's call centre to run telemedicine and ambulance service

Mr Alexander Odoi Nartey, Deputy Chief Executive in Charge of Finance and Investment of National Health Insurance Authority (NHIA), says the Authority will soon run Tele-medicine and ambulance services from its call centre.

The Tele-medicine system makes it possible for a physician to prescribe drugs and other medicament via electronic medium to a patient; and according to Mr. Nartey, the initiative is to make quality healthcare more accessible and readily available to clients.

He has, therefore, entreated workers of the NHIA to educate clients consistently on the toll-free call centre number- 05444446447, which is usable on both Vodafone and MTN.

Mr. Nartey, who made this known at a durbar in the Western Region to interact with staff of the Authority, entreated them to work hard to sustain the good reputation of the NHIA both locally and international.

He said Ghana’s NHIA model has become example for the international community, adding, “We need to share knowledge through working experience.”

Mr. Nartey noted that management is working to surmount the challenges facing the Authority and urged the staff to work hard despite the limited resources.