Vodafone’s Medical Call Centre partners GLICO Healthcare

To bring holistic healthcare to Ghanaians, Vodafone has taken its innovative medical call-centre, Healthline 255 a notch higher by partnering with GLICO Healthcare; a leading private health insurance provider, to increase access to free medical consultation.

The partnership is expected to enhance the call centre’s effectiveness in providing expert medical advice to people in need of quality healthcare at just a touch of the button. The center operates a daily schedule from 4pm to 10pm and has so far provided medical advice, information and guidance to over 350,000 Ghanaians.

Speaking on the partnership, Gayheart Mensah, Director of External Affairs and Legal at Vodafone Ghana, noted that the facility has played a critical role in healthcare delivery in Ghana over the past five years.

“The joined up approach is a confirmation of the Foundation’s commitment to the total wellbeing of Ghanaians. As a caring brand, we are challenged to always take our services a step further and we hope that Ghanaians will continue to access and enjoy the quality advice the center offers on a daily basis. Our commitment is to touch all lives irrespective of geographic location or socio-economic backgrounds.”

The Group Head of Corporate Affairs and Marketing of Glico, Nana Efua Rockson, stated that Glico is passionate about supporting all Ghanaians to live a healthy life:

“This partnership with Vodafone affords us the platform to provide expert and preventative medical advice to all. In so doing, we are bringing health insurance to every Ghanaian in fulfilling our commitment of cushioning for Life. We are excited about this partnership with the Vodafone Foundation and we urge all Ghanaians to patronize the call centre and seek expert advice. “

The center is the first of its kind in Ghana and has made a huge impact in the lives of thousands of Ghanaians; receiving over 300 calls daily. The facility is run by expert clinical staff and has become the reference point for awareness creation on several health misconceptions, self-medication and early diagnosis and treatment. .