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The Electricity Company of Ghana (ECG) is upgrading its Clou prepayment meter

Tue, 29 Oct 2024 Source: Mercy Mensah

The Electricity Company of Ghana (ECG) is upgrading its Clou prepayment meter system from October 25 to November 24, 2024. If you're a customer in areas like Afienya, Nungua, Tema North, or Tema South, this affects you. Here's what you need to know:

- *Upgrade Process*: You'll need to input a 40-digit token to reset and upgrade your meter ¹.

- *Potential Issues*: You might experience problems with the ECG Power App during this time.

- *Assistance*: Visit your nearest ECG prepayment vendor or district office for help. You can also call the ECG contact centre at 0302-611611.

Other areas affected include Ablekuma, Bortianor, Korle-Bu, Nsawam, Ashiaman, Amasaman, Kaneshie, and Dansoman. Don't hesitate to reach out if you have any questions or concerns!

Source: Mercy Mensah