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From infrastructure to customer service: TDC records major improvements after one year

Sat, 7 Mar 2026 Source: Christopher A. Ranson

TDC Ghana Ltd has showcased a range of improvements across its operations after one year under the leadership of Managing Director Courage K. M. Nunekpeku.




The company’s latest report highlights a number of completed projects and institutional reforms aimed at modernizing the organization and improving service delivery.

One of the notable upgrades is the refurbishment of the company’s cafeteria, which now features improved seating arrangements and a brighter interior space designed to enhance staff welfare.

The company has also developed a modern Business Centre to support operational activities and create a more organized work environment.

Another transformation can be seen at the TDC front lawn, which has been landscaped and beautified, replacing the previously bare compound with greenery and improved surroundings.

Housing development has also remained a key priority. The Kpone Affordable Housing Project now boasts newly completed apartment blocks, demonstrating TDC’s commitment to expanding housing opportunities within the Tema enclave.

The company’s reception area has also been redesigned to improve client interaction and reduce congestion during peak service periods.

Operational efficiency has been boosted through the acquisition of new equipment including backhoe loaders and additional motorbikes for field teams.

In the digital space, TDC has launched a revamped website that provides detailed information on housing projects, land sales and company activities.

Two additional innovations include the establishment of a 24-hour call centre and the construction of an in-house fuel station to support operational logistics.

Management believes these initiatives will help reposition TDC as a more efficient and service-oriented organization.

Source: Christopher A. Ranson