AirtelTigo becomes first telco to introduce eSIM service in Ghana

Poised to give customers access to cellular service via a virtual SIM, network operator AirtelTigo introduces Embedded SIM (eSIM) service in Ghana. This means that users with eSIM compatible phones will no longer require physical SIM cards, allowing them to use different providers on the same phone.

This makes AirtelTigo the first network operator in Ghana to offer this service. The eSIM technology has become a part of the digital revolution sweeping through the telecoms and smartphones space.

Throwing more light on this new release, Leo Skarlatos, Chief Executive Officer AirtelTigo, said, “With the introduction of eSIM, AirtelTigo continues to stay ahead of the curve where innovation is concerned by giving its customers the much-desired flexibility to use the most advanced devices available globally and stay abreast with current technological trends. We constantly strive to deliver on our promise, Making Life Simple for all our customers through innovative products and services.

The AirtelTigo eSIM upgrade is free for existing AirtelTigo customers. We encourage customers with eSIM enabled handsets to visit any AirtelTigo shop from Monday the 28th of November, to get themselves an eSIM and be a part of this industry first.”

Atul Narain Singh, Chief Marketing Officer AirtelTigo also added, “eSIM provides added flexibility to eSIM compatible devices by transforming them from single SIM to dual SIM devices. AirtelTigo eSIM will also make Life Simple for customers who are frequent international travelers and must manually switch between SIMs whenever they cross borders. Smartphone users can dial *#06# to check whether their devices support eSIM or not; phones supporting eSIM will show a barcode with 'EID' at the beginning of the code on the screen. We are very confident that our existing and new customers will quickly move to our eSIM for what it delivers.”

Hon. Ursula Owusu-Ekuful, Minister for Communication and Digitalization applauded AirtelTigo for their commitment to digitalization and the launch of this latest eSIM technology in Ghana.

AirtelTigo is a Ghanaian owned telecommunication company that provides a wide range of dynamic and innovative telecommunications services including mobile voice, data, mobile financial services, and business connectivity solutions. With the credo of customer first, AirtelTigo constantly innovates to make life simple for its customers.