The commissioning of the refurbished offices of the Tema branch of the State Insurance Corporation (SIC) last Thursday witnessed a drama when Mr. Peter Osei Duah, Managing Director, venting his spleen on his workers, threatened to fire any worker found giving information to the press.
In a fit of anger, Mr. Osei Duah stated that some people in the media have on agenda and that is to destroy the image of the company.
He vowed that his management team will work hard to prove that SIC is the best.
According to Mr. Osei Duah, he could not understand on whose interest those people in the media are advancing to warrant such unfavourable publications just to destroy SIC.
Mr. Duah admitted that even thought not everything SIC has done for the past was good; he was sharp to state, "events that have taken place sometime ago should not be given such prominence with screaming headlines.
In a key note address, Miss Josephine Amoah, Commissioner of Insurance, NIC, stated that the insurance industry was facing a number of challenges, notably huge outstanding premium debts, being experienced by practically all the companies with Non-life accounts.
According to her this has affected the cash flow position and the ability of insurance companies to settle claims and other obligations.
"The rising customer dissatisfaction and complaints from this situation is not helping the industry", she said,.
The commissioner stated that NIC was indeed committed, together with the industry, to systematically transform insurance service delivery to a level acceptable internationally.
NIC intends to closely monitor and supervise the operations of insurance companies as well as reinsures intermediaries early next year.
Mrs. Doris Nkani, branch manager, thanked management for assisting the branch to have a well-furnished computerised working environment.
