Finacle Officer positions open at Guaranty Trust Bank

Guaranty Trust Bank (Ghana) Ltd, (a member of the GTBank Group, Nigeria with subsidiary banks in Cote D’Ivoire, Sierra Leone, Gambia, Liberia and United Kingdom) is an award-winning bank in Ghana and a leader in the use of Information Technology (IT) to enhance service delivery.

Proudly African and Truly International, the GTBank brand is built on core principles of professionalism and ethics and its aggressive and talented people have remained the pillar of its success in Ghana and other countries where the group operates.

The Bank is looking to fill the vacancy below:

Finacle Core Banking Support Specialists and Team Leader

Specific Duties & Responsibilities

• Manage and maintain the Finacle Core Banking System to ensure minimal downtime and effective troubleshooting of core banking-related issues.

• Provide end-to-end support for core banking users by addressing functional and technical issues and enhancing user experience.

• Oversee customizations and configurations in Finacle to meet banking requirements and align with business objectives.

• Collaborate with cross-functional teams, including development, Quality Assurance and support, to ensure seamless integration with other systems and successful deployment of banking products.

• Apply patches and hotfixes to the Finacle system as provided by the vendor, ensuring system security and functionality

• Administer, manage, and support Oracle Real Application Clusters (RAC) databases to ensure high availability, scalability and performance.

• Implement and manage database backup, restore, and recovery procedures in compliance with disaster recovery plans.

• Analyze and optimize database performance by monitoring resources, tuning SQL queries, and configuring system parameters to meet high transaction volume.

• Perform patching and version upgrades for Oracle RAC databases, ensuring compatibility with Finacle Core Banking applications.

• Implement database security protocols, encryption and access controls, ensuring compliance with industry and organizational security policies.

Qualification and Technical Skills

• Bachelor's degree in Information Technology, Computer Science, or related field

• Minimum of 5 years’ experience in Oracle Database Administration with at least 2 years in Oracle RAC environment, along with proven experience in Finacle Core Banking support.

• Proficiency in Oracle RAC, Data Guard, RMAN and Oracle Enterprise Manager.

• Hands-on experience with Finacle Core Banking System, including customization, troubleshooting and support.

• Knowledge of SQL, PL/SQL scripting and performance tuning.

• Strong understanding of database backup and recovery processes.

The Ideal candidate must:

• Be a team player and possess good negotiation and analytical skills

• Excellent communication skills for coordination with technical and non-technical stakeholders.

• Command Presence, demonstrate sound decision-making and judgement capabilities, integrity, professionalism, resilience and be self-driven

The offer

This is a challenging and exciting role for the right candidates. If your career aspirations match this exciting opportunity and you have the drive for results as well as a passion for excellence, please send your CV to: gh.hrrecruitment@gtbank.com

Please note:

• Closing date is one (1) week from date of publication.

• That only shortlisted candidates will be contacted.