Telecommunication giants in Ghana hit by outages on multiple submarine optic fibre cables

A number of Telecommunication companies in Ghana have been hit by outages on several under water fibre optic cables on Thursday, March 14, 2024.

According to the Ghana Chamber of Telecommunication, a number of submarine optic fibre cables that provide service to Ghana have experienced outages.

The chamber, in a statement sighted by GhanaWeb, indicated that the outages have affected internet, data and voice-over IP services of some telecommunication companies in the country.

“There are outages on multiple submarine optic fibre cables that come into Ghana. Some of the cables are down while others are delivering limited capacity.

“This is impacting internet data and voice over IP (VoIP) services of the members of the Chamber; the Mobile Network Operators and the Data Service Providers to varying degrees. As a result, customers and subscribers are currently experiencing service challenges,” part of the statement reads.

The chamber indicated that the issues are currently being resolved to restore service to normalcy.

MTN Ghana has confirmed that it has been hit by the outages on multiple submarine optic fibre cables.

It apologised for the inconvenience the outages have caused and stated that its team is working to restore the affected service.

BAI/OGB

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