Transport operator calls for insurance sector clean-up over unpaid claims

A Transport Operator Mr. Alex Kwaku Tetteh, has met a section of the Ghanaian media during a press conference in Accra to launch fresh demands over unpaid insurance claims from Enterprise Insurance after an Accra High Court ruled for amicable settlement in his favour.

According to him, it is high time insurance regulators and National Insurance Commission scrutinized the activities of insurance companies and if possible apply a massive cleanup similar to that of the Banking sector clean-up to rid the industry of those insensitive to the plight of contributors.

He said a current ordeal in reference is a case spanning since 2017 where one of his vehicles accidentally got burnt on 24th August 2017 and all efforts to secure the claims due him have proved futile.

“The matter was sent to the Accra High Court and there was judgment to sit down with the company to resolve matters amicably so my lawyers engaged an insurance broker to intervene but all efforts have been in vain. I called this press conference because the role of the media in the reformation of the insurance industry cannot be overemphasized,” he explained.

The proliferation of insurance companies in Ghana recently seems to be an opportunity for provident individuals and groups to contribute monies to various schemes towards a planned and secured future.

Most of these companies manage to woo their clients to even contribute towards burial and funeral, after making many gains in the areas of education, health, and other calamities or disasters including fire outbreaks, burglary accidents, and floods.

Patronage is improving astonishingly and agents of Insurance companies keep on invading workplaces markets, religious organizations, and schools, like swarms of bees, in a bid to capture more clients.

Some Insurance products especially those from the life Businesses have been so ingeniously fashioned to mimic day-to-day banking or other forms of investment in the financial sector such that it is difficult to resist their appeal.

How to manage risk effectively has become a priority for insurance companies as the scale of the frequency of disaster and other uncertainties arise with the passage of time.

It is against this background that Mr. Alex Kwaku Tetteh is calling for serious regulations to bring sanity into the insurance sector.

“Enterprise Insurance Company Limited is one of the companies which usually defaults payment of claims. I am a transport operator and I did comprehensive insurance on my high occupancy coach with Enterprise Insurance. I am calling on National Insurance Commission and the government to investigate issues on payment of claims at Enterprise since they have failed to meet the payment of claims to their clients,” he said.