BoG to address payment challenges facing digital content creators

The Bank of Ghana (BoG) has announced measures to tackle difficulties faced by Ghanaian content creators in accessing earnings from international digital platforms, including X.

The central bank also launched a review initiative to investigate the root causes of these payment challenges.

In a statement issued on Monday, April 20, 2026, the BoG clarified that payouts from digital platforms are legally recognized as service export proceeds and are permissible under existing foreign exchange regulations.

Despite this, some creators have reported persistent difficulties in accessing their funds.

“The Bank acknowledges concerns raised by some creators regarding difficulties accessing these funds. When transactions are processed correctly, such challenges should not ordinarily arise,” part of the release read.

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To resolve the issue, the BoG confirmed it is actively engaging policymakers and relevant institutions to identify and address the underlying problems.

“The Bank appreciates the feedback received from affected persons. BoG is actively reviewing the matter and engaging with relevant institutions to ensure prompt resolution,” it added.

The central bank assured affected creators of its continued engagement with stakeholders throughout the process.

It also reaffirmed its commitment to maintaining a stable and enabling financial system that supports legitimate cross-border transactions, including digital platform earnings classified as service exports.

SO/SA

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