GLICO sets November as Customer Service Month

GLICO Group, providers of insurance and financial services, has set the month of November as Customer Service Month. The annual event is organised in recognition and appreciation of the patronage and support of customers, who have been the target and mainstay of the successful business operations of the GLICO Group over the years.

As was highlighted during the 25th anniversary celebration of the Group last year -- which had the theme “25 Years Together in Business: Our Customers, Our Focus” -- the Customer Service Month has become an important annual event on the GLICO Group’s calendar.

A number of activities have been planned for the occasion, including personal interactions with customers at all GLICO offices nationwide, exchanging views and opinions on GLICO’s range of products and services, as well as presentation of souvenir items to customers who come in to transact business during the month-long period.

The key objective of GLICO is to bring insurance to the doorstep of Ghanaians, and in line with this GLICO Life has set up insurance clinics at strategic locations across the country to examine clients’ policies and proffer customised solutions that will ensure maximum benefits at maturity.

Other activities in line with GLICO’s corporate social responsibility policy include a blood donation to the Korle-Bu Blood Bank.

The programme of activities will be rounded-off with a GLICO Pensions Stakeholders’ Forum, giving customers the opportunity to express and share ideas on ways and means of improving business relations and forging ahead together in the years to come.

GLICO Group is made up of six companies: GLICO Life; GLICO General; GLICO Healthcare; GLICO Financial Services; GLICO Properties; and GLICO Pensions Trustee.