Banks must adapt to changing technology - PwC Survey

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• John Lewis 10 years ago

  GHANA BANKS STILL USE ARCHAIC AND OUTMODED METHODS IN DELIVERY OF SERVICES. REQUEST FOR ORDINARY STATEMENT OF ACCOUNT ENTAILS SOME CIMBERSOME AND TIME-WASTING ACTIVITIES. HOW CAN A CUSTOMER IN 2015 EXPECTED TO SIT DOWN FOR AL ...
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  GHANA BANKS STILL USE ARCHAIC AND OUTMODED METHODS IN DELIVERY OF SERVICES. REQUEST FOR ORDINARY STATEMENT OF ACCOUNT ENTAILS SOME CIMBERSOME AND TIME-WASTING ACTIVITIES. HOW CAN A CUSTOMER IN 2015 EXPECTED TO SIT DOWN FOR ALMOST 30 MINUTRS JUST FOR A STATEMENT AND EVEN SIGN FOR IT IN ONE OF THEIR ANCIENT-LOOKING NOTE-BOOKS? OH GHANA CANT WE EVER MOVE FORWARD?

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• kofi A 10 years ago

  my banks online internet service seems to have been developed by a SHS student too poor. I agree with the survey too. More attention to technology in service delivery at that banks.

  my banks online internet service seems to have been developed by a SHS student too poor. I agree with the survey too. More attention to technology in service delivery at that banks.

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