Undersea cable disruptions affect data services

The National Communications Authority (NCA) regrettably informs the general public that multiple undersea cable disruptions have affected Mobile and Fixed Data services nationwide.

The disruptions affecting multiple undersea cables responsible for carrying international traffic have occurred in Senegal and Cote d’Ivoire and with some disruptions in Portugal. This has led to a significant degradation of data services across the country.

It is important to note that the Mobile Network Operators (MNOs) have redundancies on other cables and are working around the clock to restore full services. In addition, the MNOs have informed affected customers of the disruptions via various channels.

The Authority is monitoring the situation and will update the public accordingly.