24-hour call centre launched to address complaints of patients - Mintah Akandoh

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Kudos, Hon Akandoh 11 months ago

Let's support this minister. He's really working and trying all his best to improve customer service delivery in the health sector

Let's support this minister. He's really working and trying all his best to improve customer service delivery in the health sector
MAHAMAH IS INTOLERANT 11 months ago

Laughable! Is that the 24hr economy we were promised? Is that the 3.3.1 or 1.3.3 whatever we were promised?

Laughable! Is that the 24hr economy we were promised? Is that the 3.3.1 or 1.3.3 whatever we were promised?
Cole 11 months ago

Settings minister.

Settings minister.
Frank Agyena-Karikari 11 months ago

Pay me Medical Staff appropriately and on time and they shall work. Pay them on time like our MPs are paid and see how they shall work. IF YOU PRETEND TO PAY THEM, THEY SHALL PRETEND TO WORK. That is logical, plain and simple ...
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Pay me Medical Staff appropriately and on time and they shall work. Pay them on time like our MPs are paid and see how they shall work. IF YOU PRETEND TO PAY THEM, THEY SHALL PRETEND TO WORK. That is logical, plain and simple. Is the way you pay the Medical Staff, particularly the Nurses the same way you pay the Politicians? We can live without MPs as we did at the time of Rawlings but can we live without Medical Nurses, Doctors, and other Healthcare workers?
Man woman 11 months ago

No one forced them to be nurses. If u need more money then venture into business

No one forced them to be nurses. If u need more money then venture into business
Nye bro 11 months ago

Stupid talk!!!

Stupid talk!!!
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FRANKIE 11 months ago

Way to go. Florence Nightingale will be turning in her grave at the attitude of today's Ghanaian nurses. Nowhere in the civilised world will their stinky attitude be tolerated.

Way to go. Florence Nightingale will be turning in her grave at the attitude of today's Ghanaian nurses. Nowhere in the civilised world will their stinky attitude be tolerated.
Frank Agyena-Karikari 11 months ago

Where in the Civilized and Democratic World do Nurses work for months and years without being paid. In many of these Developed Countries, they are paid Bi weekly and not work for half months and many years without pay. PRETEN ...
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Where in the Civilized and Democratic World do Nurses work for months and years without being paid. In many of these Developed Countries, they are paid Bi weekly and not work for half months and many years without pay. PRETEND TO PAY THEM, AND THEY SHALL PRETEND TO WORK. Our Politicians are the ones that are causing the problems.
Kofi Akwetey 11 months ago

Florence Nightingale was never attacked at work by political activists. The minister should also take action to protect health workers in hospitals. He should start by ordering the arrest of Ralph and his Ridge Hospital invad ...
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Florence Nightingale was never attacked at work by political activists. The minister should also take action to protect health workers in hospitals. He should start by ordering the arrest of Ralph and his Ridge Hospital invaders.

Ghanaba Jr. 11 months ago

Laudable but UNREALISTIC!

Laudable but UNREALISTIC!
Ghanaba Jr. 11 months ago

Laudable but UNREALISTIC!

Seriously, until there's proper supervision and accountability of the rank and file, Ghana's health care delivery system will continue to be a joke.
The minister can only succeed when unions lik ...
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Laudable but UNREALISTIC!

Seriously, until there's proper supervision and accountability of the rank and file, Ghana's health care delivery system will continue to be a joke.
The minister can only succeed when unions like the GRNMA starts cooperating with the disciplining of staff who violate performance standards.
NzemaK 11 months ago

At least we can start from somewhere

At least we can start from somewhere
Aziz 11 months ago

Fix the bad roads in Accra

Fix the bad roads in Accra
NzemaK 11 months ago

They are two different issues. The road minister will deal with the roads

They are two different issues. The road minister will deal with the roads
Efo Kofi 11 months ago

NDC kwaashiaa sem nkoaa

NDC kwaashiaa sem nkoaa
Sika mpe dede 11 months ago

Akufo Addo's head.

Akufo Addo's head.
Joshua 11 months ago

The health minister is doing very well. Sir, I salute you. I wish we have more ministers like you in the Government.

The health minister is doing very well. Sir, I salute you. I wish we have more ministers like you in the Government.
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Bbk 11 months ago

Another waste of time. Just equip the hospitals with right equipments and staff and all these problems will vanished.

Another waste of time. Just equip the hospitals with right equipments and staff and all these problems will vanished.

Nye bro 11 months ago

There's no such word as equipments... the plural of equipment is equipment. Thanks

There's no such word as equipments... the plural of equipment is equipment. Thanks
JJ is a killer and Ndc is cocaine party 11 months ago

The demons are laughing and dancing......

The demons are laughing and dancing......
Fuudian lomotey 11 months ago

Tweeea kai NDCFOO nkwasiafoo nkurasefoo akromfoo Agyimiifoo pressure group.

Tweeea kai NDCFOO nkwasiafoo nkurasefoo akromfoo Agyimiifoo pressure group.
NzemaK 11 months ago

Excellent, my brother. Keep the good work up

Excellent, my brother. Keep the good work up
Adwoa 11 months ago

Thank you Ralph!

Thank you Ralph!
Bitter truth 11 months ago

Mr akando, I have heard rumors that u are about to be export professional nurses abroad..I don’t know if it’s true..but personally I call any politician that exports professional nurses, teachers, doctors etc abroad as l ...
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Mr akando, I have heard rumors that u are about to be export professional nurses abroad..I don’t know if it’s true..but personally I call any politician that exports professional nurses, teachers, doctors etc abroad as less than animal..Infact any politician regardless of your party if u export your professional employees, it means animals have brains than u..even just take a look at the animal kingdom, when a dog gives birth to puppies and u try to take the little ones away from them, they try to protect them.why is it that in this 21st century 2025, u are selling your professional nurses and doctors..Infact Ghanian politicians are cursed..this is stupidity that needs to be stopped..Some Ghanaian nurses are already running away from Ghana, why must u engage in mordern day slavery of your professionals..stop giving allowances to nurses and use that allowances to build more hospitals and healthcare centers .this is modern day slavery..chai who will rescue Ghana..even animals protect their own species, how can u engage in modern day slavery..those countries that u want to export the nurses , I wonder if they don’t have human beings..aww Africa..the natural resources were not enough, now it has come to human slavery..aww daben very sad situation
Coach 11 months ago

24/7 health call centre sounds good on paper — finally a place for patients to be heard anytime. But let’s be real: will complaints lead to action, or just pile up like some other hotlines? Minister Akandoh’s step is ri ...
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24/7 health call centre sounds good on paper — finally a place for patients to be heard anytime. But let’s be real: will complaints lead to action, or just pile up like some other hotlines? Minister Akandoh’s step is right, but the true test is follow-through.
Bitter truth 11 months ago

Sometimes it’s very hard..I want to stay off Ghana issues but it’s very difficult..by statistics, we have close to 4-5million Ghanaians that have left the country ghana to seek for greener pastures abroad..as if that’s ...
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Sometimes it’s very hard..I want to stay off Ghana issues but it’s very difficult..by statistics, we have close to 4-5million Ghanaians that have left the country ghana to seek for greener pastures abroad..as if that’s not enough, the little professionals especially in healthcare too, we have some cursed politicians that wants send the remaining citizens abroad for Pennie’s..how could u develop your country if u keep sending your youths especially trained professionals to go and be useful to other countries because u don’t even know their value..this is the same reason why slavery only happened in Africa because the leadership don’t even know the importance of human capital..it’s painful..even the almost 5 million Ghanians that have left for greener pastures, what are the measures and policies u are putting in place to bring them back to Ghana....those countries that u claim are interested in the Ghanian professionals, my question is, they don’t have human beings? Can’t they train their own professionals? Must Africans always be slaves..when is Ghana going to be slave-free..this is modernized slavery..Ghana must rise against this stupidity and know how to solve our problems within..chai
Queen Elizabeth 11 months ago

Stop the bandtalk. Long essay kwa

Stop the bandtalk. Long essay kwa
Agya Koo 11 months ago

So all this while there was no call center for our health system. Wow!!!! I pray those who will be employed will act professionally. Proper training on customer care must be the target. No complaints editting. They must repor ...
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So all this while there was no call center for our health system. Wow!!!! I pray those who will be employed will act professionally. Proper training on customer care must be the target. No complaints editting. They must report exactly what people report. And to Ghanaians don't be calling them complaining about tear condoms and paracetamol issues.

KofSam 11 months ago

That is a step in the right direction. Patients must have a means of channeling their grievances. Our health care providers especially the nurses and the doctors have bad manners exhibited towards their vulnerable patients an ...
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That is a step in the right direction. Patients must have a means of channeling their grievances. Our health care providers especially the nurses and the doctors have bad manners exhibited towards their vulnerable patients and Minister Akandoh has indeed done the right thing. Every hospital and clinic must have a complain unit overseen by an administrator who should not be a medical professional. If doctors and nurses know that they are being watched, they will behave accordingly. Every hospital must display the patient’s bill of rights so that patients will know their rights.
fg 11 months ago

All these you are doing is to avoid arresting the criminal.

All these you are doing is to avoid arresting the criminal.
TAKE OR PAY DEMON 11 months ago

This Akandoh guy is just a joke. Look, I was once hospitalised at the Emergency Ward of LEKMA Hospital. In the morning, there were so many Emergency cases that the staff were overwhelmed. Only one experienced doctor and s ...
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This Akandoh guy is just a joke. Look, I was once hospitalised at the Emergency Ward of LEKMA Hospital. In the morning, there were so many Emergency cases that the staff were overwhelmed. Only one experienced doctor and some few nurses were on duty. Then all of a sudden, a lady was rushed in who was unconscious. The family members brought her in and placed her on the ground. The medical personnel left all other patients and rushed to attend to her. How lift this fat Ga woman and put her on the bed was a problem for the medical staff. When I saw how the was releasing flatulence, I got to know how risky her condition has become. So being a patient myself, I had to jump down to help position the woman well for treatment to commence. So with this pathetic situation, how will someone complain that the nurses or doctors are delaying. The doctors and nurses should be given the free hand to work. That village and uncivilised guy called Akandoh should rather be relieved of his position to bring sanity to our hospitals. Let us note that I am not holding brief for corrupt medical personnel. It a fact that some nurses and doctors are very corrupt. However, we must use civilised means to fish them out but not use NDC thuggery to do so.
Tom Boy Jones 11 months ago

How did we get here kraaa! This experienced dining hall prefect too doing some! Like Mahama incompetent

How did we get here kraaa! This experienced dining hall prefect too doing some! Like Mahama incompetent
Koti 11 months ago

The minister is lying. What is the number to call the call center? Assault is an offence in Ghana, what has happened to Ralph or he is 'one of us'? In Ghana people who commit offenses are punished according to who they and w ...
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The minister is lying. What is the number to call the call center? Assault is an offence in Ghana, what has happened to Ralph or he is 'one of us'? In Ghana people who commit offenses are punished according to who they and which political party they support. Indiscipline will continue to hang on our necks.
TonyB 11 months ago

Negligence of duty is a real treat in our health care delivery system Some medical staff forget that their negative attitude usually results in the dead of the sick which they are paid to take care of

Negligence of duty is a real treat in our health care delivery system Some medical staff forget that their negative attitude usually results in the dead of the sick which they are paid to take care of
Bursar. 11 months ago

This GRNMA sectary is there to course the Health Minister's downfall, the Disrespect and bad influence his sighting nurses to make this government unpopular. Some of this nurses are not discipline, you see them with their pho ...
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This GRNMA sectary is there to course the Health Minister's downfall, the Disrespect and bad influence his sighting nurses to make this government unpopular. Some of this nurses are not discipline, you see them with their phones during working hours...... indiscipline is alarming in this country.That Sectary need to advise himself or resign if he can't do the work.
He wasn't employed to do Sectary job.
Abinziki 11 months ago

Sounds Great, so be ready to hear from pts who want free water with the national insurance card, pts who feel more important than others due to their political affiliation and ?? " well to do " , pts who want the doctors of t ...
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Sounds Great, so be ready to hear from pts who want free water with the national insurance card, pts who feel more important than others due to their political affiliation and ?? " well to do " , pts who want the doctors of their choice to see to them.... WELCOME TO THE INDISCPLINED WORLD OF GHANAIAN PTS AT THE HEALTH FACILITIES.... You are actually welcome on board.
Abinziki 11 months ago

That's a very good idea, but Minister please don't forget to state down the responsibilities , priorities in pts attendance, the time table for the medical staffs to follow .... Because that would even make the complaints mor ...
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That's a very good idea, but Minister please don't forget to state down the responsibilities , priorities in pts attendance, the time table for the medical staffs to follow .... Because that would even make the complaints more understandable. Your efforts to make your ministry more effective is very much appreciated. But just make sure you don't cause confusions that can end up with stressful situations at the health facilities. God bless your efforts though.

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24-hour call centre launched to address complaints of patients - Mintah Akandoh

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